Question: What Time Can I Ring Telstra?

How do I contact Telstra by phone?

810 44 800 856 0000Telstra/Customer service.

What Plan Am I on Telstra?

Easiest way to check what Offer you are on is to dial #100# or visit http://m.bigpond.com from your mobile handset.

Is Foxtel owned by Telstra?

Foxtel is owned by News Corporation Ltd (65%) and Telstra Corporation Ltd.

How do I ring Foxtel?

GIVE US A CALLNew customers: 1300 130 799. Monday to Friday: 9am to 7pm. … Existing customers: 1300 557 023.Billing enquiries. … Package change. … Technical support – TV. … Technical Support – broadband and home phone. … TTY: Call 133 677 then enter 1300 557 023.Speak and listen: Call 1300 555 727 then ask for Foxtel.

Are calls to Telstra free?

In another new customer service initiative, Telstra will make nearly 50 million service and support calls free of charge for Telstra customers.

What is Telstra 24×7?

The Telstra 24×7 app lets you view details for your post-paid mobile, Pre-Paid and home broadband services associated with your Telstra ID. … It can take up to 48 hours for services to appear in the app.

Are 1300 numbers free with Telstra?

13 and 1300 numbers are advertised as “the cost of a local call”. … Calls to Telstra customer service and complaint lines are free of charges, when callers use Telstra phone services to make the calls.

What happens when my phone contract ends Telstra?

At the end of the contract as far as Telstra is concerned you don’t need to do anything re your plan etc. Eeverything for calls, data etc just runs along the same as usual, and of course any handset repayment you’ve been paying monthly stops, you just pay for the basic plan you were on.

How long is left on my phone contract?

Go to ‘My product and services’ and then click ‘My plan’. It will tell you when your contract ends. The final way is to call 191 and ask customer service, or to check your bill or welcome email on which your contract’s start date will appear.

How much is left on my Telstra plan?

Checking your Contract End Date with the Telstra 24×7 App Open the Telstra 24×7 App, click the menu icon as shown below and select ‘My Usage’. Press ‘My Plan’ at the top of the screen. From here, you can view your end of contract date as well as how much it will cost to change/cancel your contract.

How do I speak to an Australian at Foxtel?

Phone: 1300 130 799.Phone: 1300 657 346.Phone: +61 3 8325 2701.TTY: 133 677 then enter 131 999.Speak and Listen: 1300 555 727 then ask for Foxtel.Phone: (02) 9813 6000.

How do I know when my Telstra contract ends?

Simply log into your My Account. Select the eligible service you’d like to query to check the details of that plan. Then select ‘view contract details’ next to your contract end date.

How do I contact Telstra about a complaint?

Complete our online complaints form or call 13 2200 and say “complaint”. You’ll be transferred to a dedicated complaints handling team. You can call us 24×7. If you email us, we’ll reply within one day.

How do I speak to someone at Telstra Australia?

If so, +61 2 9242 0570. If you mean you are in Australia, and want to talk to an Australian call centre re Big Pond email, the calls are sent off to the Philipines. Only a very few calls, eg the disconnections dept is sill in Australia in business hours.

How do I contact Foxtel by phone?

810 61 3 8325 2701Foxtel/Customer service

What is the phone number for Telstra faults?

13 22 03Call 13 22 03 to report the fault and set up call forwarding.

How do I check my Telstra balance?

You can check your balance via: My Telstra app. My Account. Dial #100# from your Pre-Paid mobile and follow the prompts….Download or open the My Telstra app.Tap on the Services tab.Find your service and you’ll see the remaining and used data.To view your usage in more detail, tap on your service.

How do I access Telstra webmail?

• Go to bigpond.com and click on the webmail link • Enter your BigPond username (or email address) • Enter your password, then click ‘Log in’. … Email client settings. Your name. … Incoming server details. Server address. … Outgoing server details. … Other settings to check. … Before accessing your email, consider Telstra.