- Does 111 have access to medical records?
- How long does 111 take to call back?
- Can you talk to a doctor about someone else?
- What’s the number 101 for?
- What happens when you call 999?
- Can I ring 111 for someone else?
- What should I call 111 for?
- Can you ring 111 with no credit?
- How long do out of hours take to call back?
Does 111 have access to medical records?
NHS 111 call centre workers could be given access to patients’ private medical records.
Health Secretary Jeremy Hunt said that in future staff would be able get hold of the files as long as they sought patients’ permission beforehand..
How long does 111 take to call back?
Health officials said 111 call handlers are instructed to dispatch an ambulance immediately if they identify a case as life-threatening, such as if signs indicate a cardiac arrest. They said calls which were assessed as urgent but not requiring an ambulance would receive a call back within 10 minutes.
Can you talk to a doctor about someone else?
You could talk to your friend or relative directly if you wish to discuss their condition or treatment. Tell them about your concerns about their health, and offer help and support. Sometimes it can be difficult for someone to see or admit they have a health problem – for example, if they have a drink or drug problem.
What’s the number 101 for?
Use the non-emergency number 101 for situations that do not require an immediate police response. This will help keep 999 available for when there is an emergency, e.g. if a crime is taking place, or somebody is in immediate danger – for these types of incidents, always call 999.
What happens when you call 999?
When you call 999, an operator will ask you which emergency service you require. In a medical emergency, ask for the ambulance service and you will be put through to one of our call-takers.
Can I ring 111 for someone else?
If you’re using the service on behalf of someone else we’ll ask for their details. We need this personal information as we can’t give you the healthcare service you have asked for without it.
What should I call 111 for?
You should call 111 if you think you need to go to A&E or another NHS urgent care service. You should call 111 if you don’t know who to call for medical help. You should call 111 if you need information about a health issue. A&E stands for Accident and Emergency.
Can you ring 111 with no credit?
In New Zealand, the number to call if you need Fire, Police or an ambulance in an emergency is 111. Calling 111 is free. You can call this number from a mobile phone, even if you have no credit left. The operator will ask you which service you need and connect you to the right one.
How long do out of hours take to call back?
The doctor or nurse will deal with the most urgent calls first and will aim to telephone back within 20 minutes for urgent calls and within 1 hour for all other calls. If the person gets worse it is very important that you telephone back and let us know.